Terms & Conditions

1. Introduction

Welcome to Nona Lino!

These Terms & Conditions (“Terms”, “Terms of Service”) govern your use of our website www.nonalino.com (“Site”) and the purchase of our products.
By using our Site or making a purchase, you agree to these Terms. If you do not agree, please do not use our Site.

We encourage you to read these Terms carefully along with our Return & Exchange Policy, Refund Policy, Shipping & Delivery Policy, and Privacy Policy—each available on our website.

2. About Us

This website is operated by Nona Lino (“we”, “us”, “our”), a brand offering premium cotton quilted handbags for women.

We are based in India and operate in compliance with the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.

3. Eligibility

By using our Site, you confirm that you:

  • Are at least 18 years old (or the age of majority in your jurisdiction).

  • Have the legal capacity to enter a binding contract.

  • Will use our Site and products only for lawful purposes.

4. Product Information

  • We make every effort to display product details, colours, and images accurately. However, due to variations in photography, lighting, and device screens, colours may differ slightly.

  • Our products are handcrafted, so slight variations in stitching, quilting, or print placement are natural and add to their uniqueness.

  • All prices are in Indian Rupees (INR) unless stated otherwise.

5. Authenticity Guarantee

We guarantee that every Nona Lino product is 100% authentic and designed exclusively by us. Counterfeit or imitation items are strictly prohibited from being sold under our brand name.

6. Intellectual Property

All content on our Site—including product designs, prints, photographs, text, brand name “Nona Lino”, and logo—are our intellectual property.

You may not reproduce, copy, sell, or use our intellectual property without our prior written consent.

7. Orders & Acceptance

  • Your order is an offer to purchase; acceptance is at our discretion.

  • We may refuse or cancel any order (e.g., due to stock issues, pricing errors, or suspected fraud).

  • You must provide accurate, complete, and current information when placing an order.

8. Payment

  • We accept payments through secure third-party payment gateways.

  • By making a payment, you confirm that you are authorised to use the chosen payment method.

  • All transactions are subject to applicable taxes and fees as per Indian law.

9. Shipping & Delivery

Shipping timelines, charges, and delivery terms are detailed in our Shipping & Delivery Policy.

Risk of loss or damage passes to you upon delivery. Please inspect your order upon receipt and report any damage immediately.

10. Returns, Exchanges & Refunds

Our Return & Exchange Policy and Refund Policy govern the process, eligibility, and timelines for returning or exchanging products.

Products must be unused, in their original condition, and with tags intact (unless defective or damaged upon delivery).

11. Care Disclaimer

Our cotton quilted handbags require gentle care. Damage due to washing, exposure to moisture, chemicals, or rough handling is not covered under returns or warranty.

12. Third-Party Tools & Links

We may provide links to third-party websites or services. We are not responsible for the content, accuracy, or security of third-party platforms. Please review their policies before using them.

13. Prohibited Uses

You agree not to:

  • Use our Site for unlawful or fraudulent purposes.

  • Infringe upon our intellectual property or the rights of others.

  • Upload malicious software or harmful code.

  • Engage in abusive, offensive, or discriminatory conduct.

We reserve the right to terminate access to anyone violating these rules.

14. Limitation of Liability

To the fullest extent permitted by law, Nona Lino shall not be liable for indirect, incidental, or consequential damages arising from your use of our Site or products. Our maximum liability will not exceed the total amount you paid for the product in question.

15. Indemnification

You agree to indemnify and hold harmless Nona Lino from any claims, damages, or expenses arising from your violation of these Terms or misuse of our Site/products.

16. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, strikes, internet outages, or governmental actions.

17. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your City], India.

18. Changes to Terms

We may update these Terms from time to time. Changes will be posted on our website with the updated date. Continued use of our Site constitutes acceptance of the revised Terms.

19. Contact Us

For any questions regarding these Terms, please contact us:

📧 support@nonalino.com

📱 +91 9910795932